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Lost, damaged or incorrect ACR I-Card: re-issuance

What to do when your ACR I-Card is lost, stolen, damaged or printed with errors: the BI re-issuance route, affidavit of loss, and what to do if it was stolen with your passport.

Last updated: 1 contributors1 edits1 reads

Community-written and moderated by volunteers. Based on real experiences and official sources — offices may interpret rules differently.

Processes may vary by office, city or province. Always confirm with your local agency before traveling.

Summary

What to do when your ACR I-Card is lost, stolen, damaged or printed with errors: the BI re-issuance route, affidavit of loss, and what to do if it was stolen with your passport.

Key facts

What you'll need
Costs
Timing
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A glimpse

Do not ignore the problem A lost, damaged or incorrectly printed ACR I Card should be handled through BI's re issuance process. Do not keep using an inaccurate card, and do not assume a photo of the old card is enough for immigration, banking or departure procedures. Situations that require re issuance Lost card Stolen card Damaged card Amendments: address, name, nationality or civil status changes Card printed with incorrect details Practical steps Secure the current BI checklist for your case. If the card was lost or stolen, ask BI whether an affidavit of loss, police report, publication or…

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Frequently asked questions

Quick answers to the most common questions about this process.

BI identifies affidavit of loss among possible evidence for re-issuance. Requirements can change, so confirm the current checklist with the Bureau of Immigration for your exact case.

No — for immigration, banking and departure procedures, carry the actual valid card. Handle lost, damaged or incorrect cards through BI re-issuance.

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  1. v1Published
    26d ago

    Initial draft from official sources.

    ATby Archipelago Team
    EN: Original onlyES: Reviewed translation

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