Certification that two records refer to different people
The BI 'not the same person' certification for when a mistaken record match blocks a bank, employer, embassy or BI transaction — evidence to prepare and the process.
Community-written and moderated by volunteers. Based on real experiences and official sources — offices may interpret rules differently.
Processes may vary by office, city or province. Always confirm with your local agency before traveling.
Summary
The BI 'not the same person' certification for when a mistaken record match blocks a bank, employer, embassy or BI transaction — evidence to prepare and the process.
Key facts
What you'll need
Steps
Costs
| Item | Approx. cost |
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Timing
Local variations
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This section reflects real experiences. Always confirm with your local office before traveling.
Common issues
Why this niche certificate exists
Name similarities, spelling differences, duplicate records or incorrect matches can cause an immigration system to associate one foreign national with another person. The BI provides a specialised certification process for a 'not the same person' situation.
When it may be relevant
This may be relevant when a bank, employer, embassy, court or BI transaction is blocked by a mistaken record match.
Evidence to prepare
- Passports
- Birth records
- Visa and ACR documents
- Name-change or marriage documents
- Any written notice explaining the conflict
Critical warning
Do not alter or conceal a document to make records appear consistent.
Process
The BI service page describes: completing the application, submitting supporting documents, waiting for the Order of Payment Slip, paying the assessed fees, and waiting for issuance. Confirm whether a hearing or additional evidence is required.
¿Algo incorrecto o desactualizado? Reporta un error · Revisado por última vez: 11 agosto 2026. ¿Algo incorrecto o desactualizado? Report an error · Last reviewed: 11 August 2026.
Frequently asked questions
Quick answers to the most common questions about this process.
Possibly — the BI 'not the same person' certification exists for mistaken record matches. Prepare passports, birth records and visa/ACR documents, and confirm with the receiving institution what it accepts.
No — do not alter or conceal a document to make records appear consistent. Use the official BI certification process.
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Edit history
1 revisions · every change is recorded and reversible
- v1Published26d ago
Initial draft from official sources.
ATby Archipelago TeamEN: Original onlyES: Reviewed translation